Privacy Policy

Last updated: June 2026

1. Who We Are

FurPalMemoir (“we”, “us”, or “our”) creates custom Renaissance-style pet portrait artwork. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.furpalmemoir.com, submit inquiries, or place orders.

2. Information We Collect

• Contact Data: Your name, email address you submit via our contact form for quote requests or customer support.
• Order Data: Shipping address, payment reference (we do not store full credit card details, payments processed via third-party secure gateways), pet photos you upload for custom artwork creation.
• Website Analytics: Anonymous browsing data via cookies to analyze traffic, page views and improve website experience.

3. How We Use Your Data

• Reply to your inquiries, provide price quotes and process your custom pet portrait orders
• Create and deliver commissioned artwork using submitted pet photographs
• Send order updates, shipping notifications and essential customer service messages
• Improve website functionality, layout and user experience
• Comply with GDPR (EU), CCPA (California) and relevant global privacy regulations

4. Data Sharing & Third Parties

We never sell your personal information to third parties. We may share necessary limited data only with trusted service providers required to fulfill your order: payment processors, shipping carriers and cloud hosting providers. All third parties are contractually obligated to protect your personal data.

5. Cookie Usage

Our site uses functional and analytical cookies. You may accept or decline non-essential cookies via our cookie consent banner at any time. Full details are available within our Cookie Policy page.

6. Your Rights (GDPR / CCPA Compliance)

• Request a copy of all personal data we hold about you
• Request correction of inaccurate personal information
• Request permanent deletion of your personal data
• Withdraw consent for data processing at any time
• Opt out of analytical cookie tracking

To submit a data request, contact us via our website contact form.

7. Data Retention

We retain your data for accounting, dispute resolution and record-keeping purposes for up to 7 years after your last transaction. Upon your deletion request, we will erase your personal data within 30 days.

8. Website Security

We implement industry-standard security measures to protect your personal information against unauthorized access, loss, theft or misuse.

9. Policy Updates

We may revise this Privacy Policy occasionally. Updated versions will be posted on this page with a revised date. Continued website use after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions regarding this Privacy Policy or your personal data, please send a message via our website contact page.